Leadership and Influence: Enhancing Performance through Dialogue

As organizations flatten and become increasingly “virtual,” leaders cannot solely rely on formal reporting relationships to provide direction and feedback to everyone in completing every aspect of work. This requires the development of strong partnerships and shared responsibility between you and the individuals you lead.

Leaders are accountable for aligning an organization’s resources to deliver bottom-line business results. Maximizing workplace contributions necessitates strong internal business partnerships, shared responsibility, clear accountability, and the support of those around you.

This course teaches the principles of “responsibility-focused” performance management. Participants learn and practice the communication skills critical for enhancing performance through collaboration with those they lead. The course includes large group discussion, role-plays, and individual coaching.

Leaders Learn To:

• Develop collaborative, relationship-based influencing skills that foster responsibility and accountability
• Recognize and leverage the impact of their communication as a leader and authority figure in the organization
• Enroll others in championing ideas, not just complying with judgements
• Listen and speak in ways that invite others to be engaged rather than be silent (ideas and initiatives are presented)
• Sell initiatives up and down the organization more effectively
• Support continuous improvement through behavior-based feedback