Leading Group Dialogue: Dialogue-Based Approach to Facilitation and Training

If you are giving a presentation, there is a shield, of sorts, between you and the audience. You can get by with presentation gimmicks. However, when you lead a group dialogue, it is just you and the participants - in a REAL conversation. 
As a trainer, speaker, or group facilitator, all you have is your ability to think, listen, question, and comment in ways that invite others to engage with you, with each other, and with the products and/or ideas you have to offer.

This course focuses on dialogue, listening, and questioning skill development for leaders of formal group conversations. It is structured as a practicum for leading group dialogues. We support each participant to achieve their next level of excellence by teaching them (1) how to manage their fears and anxieties about dialogue-based facilitation and (2) how to structure their dialogues for maximum success.

Participants are required to bring practice material for use in leading a mock dialogue during the course. They will be videotaped during the workshop to track their progress and to provide an on-going reference to the 1-on-1 coaching they receive. 

Participants Learn To:

• Identify the differences between presentation and conversation, and demonstrate when to use them appropriately
• Build rapport with the group and create an environment conducive to dialogue
• Foster group engagement and discussion rather than lecturing to teach content
• Manage perceptions and assumptions to limit confusion and non-productive conflict
• Use conflict and constructive contention to deepen conversation and drive group consensus
• Balance presentation of content, data gathering from the group, and selling ideas to the group
• Listen strategically for the four keys of influence (Relevance, Credence, Implications, Value)
• Gain agreement to committed action from each member of the dialogue